Be Efficient


We believe anything is possible.......

Everyone at The Efficiency Coach is passionate about helping organisations and individuals achieve more for their time, effort and money. One client at a time. That's what we do. Nothing more, nothing less.

At the heart of our offering is the belief that our clients deserve a high quality, personal service from their professional adviser. To give this high quality, personal service to our clients, we limit the number of clients we work with and focus on building long term profitable relationships for our clients.

We don't waffle and we won't try to sell to you: we listen, we assess your business needs and we propose practical solutions to help you achieve more.

The Efficiency Coach was founded by Consultant and Executive Coach, Heather Townsend in 2009, so that she could bring all her multi-faceted talents as a professional advisor and Executive Coach under one roof.

Heather Townsend is the driving force behind The Efficiency Coach. She is a highly experienced Corporate, Career and Executive Coach with over 10 years experience in many diverse businesses including Tesco, Procter & Gamble, BDO Stoy Hayward LLP.


Her strengths are an ability to quickly connect and understand people she is renowned for quickly cutting to the heart of an issue for her clients. Her clients prize her ability to create a safe space for them to talk though, and create plans and actions to tackle the issues that really matter.


After spending over four years as an internal corporate and executive coach for BDO Stoy Hayward LLP, Heather decided to set up her own coaching and consultancy business to enable more people to benefit from her coaching services


Heather is a member of the International Coaching Federation, Association of Career Professionals International and the Chartered Institute of Personnel and Developmen.

Based in the centre of Bedfordshire, The Efficiency Coach is well placed geographically to service clients in London and the Northern Home Counties.

Efficiency Acts

Reason and judgement are the qualities of a leader.


Efficiency Tactics

Research shows that the average person spend 40 minutes reviewing emails before starting "work". Next time you "CC" someone, ask: do they really need it? 

Efficiency Pacts

Tell us what you're doing and we'll hold you to it....